Privacy Policy

Isola Garden Design is committed to protecting privacy and using technology that gives the best and safest online experience.

This is the Privacy Policy of Isola Garden Design (“Isola”), which sets out the way in which Isola collects, uses, maintains and discloses information collected from users of and visitors to (each, a “User”) the website (“Website”).

This Privacy Policy applies to the Website and may be updated from time to time. Users acknowledge and agree that it is the responsibility of each User to review this Privacy Policy periodically and to make themselves aware of any modifications.

By using the Website, a User signifies acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website.

Continued use of the Website, including following modification or change to this Privacy Policy, will be deemed as a User’s acceptance of those changes. Isola confirms that in the drafting of the Privacy Policy due reference has been made to the General Data Protection Regulation (“GDPR”) (EU) 2016/679.


We may collect personal identification information (such as an email address, name or telephone number) from Users in a variety of ways, including (but not limited to) when Users visit our Website and/or fill out a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for a User name, email address, address, phone number and other details, as appropriate. We will collect personal identification information from Users only if they voluntarily submit such information to us in a manner which is freely given, specific, informed and unambiguous (Article 7 GDPR – Conditions for Consent). Continued use of the website and the completion of documentation in the manner described above will be deemed as evidence that Consent is freely given. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website activities.

We may collect non-personal identification information about Users (such as the User IP address and domain names) whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about a User’s means of connection to our Website, such as the operating system and the Internet Service Provider, access times and other similar information.


Our Website may use “cookies” to enhance and personalise the User online experience. A cookie is a text file that is placed on your hard disk by a Web page server. One of the primary purposes of cookies is to provide a convenience feature to save you time. Cookies do not contain personal information and cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Each User’s web browser places cookies on their hard drive for the purpose of keeping records and sometimes to track information about them. A User may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If so, some parts of the Website may not function properly.


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of User personal information, username, password, transaction information and data stored on our Website.


Isola may collect and use Users’ personal information to improve our Website, our products and our services and your continued use of our website together with the completion of forms and other documentation is deemed as evidence of your freely given consent to do so (Article 7 GDPR – Conditions for Consent), and non-personal information is used to maintain the quality of the service and to provide general statistics regarding the use of the Website. In addition, where Users (through continued use of the site and completion of documentation) have agreed, it may be used to send information about topics (including promotions and surveys) which we believe may be of interest. We may use the email address to respond to User enquiries, questions and other such requests. If a User decides to opt-in to our mailing list, they will receive emails that may include news or information about Isola, product or service updates, new features and similar information. If at any time the User would like to stop receiving emails, we include instructions on how to unsubscribe on each email.


We do not sell Users’ personal identification information to third parties or otherwise trade such information. We may share generic aggregated demographic information, not linked to any personal identification information, regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Website and/or administer activities on our behalf, such as sending out newsletters or surveys. We may share User information with these third parties for those limited purposes provided that Users have given us permission, and that permission shall have been deemed to have been given by the continued use of the website together with the completion of any forms. All third parties are required to maintain the confidentiality of the information Isola collects.

Isola will disclose personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Isola; (b) protect and defend the rights or property of Isola; and, (c) act under exigent circumstances to protect the personal safety of Users or of the public.


Users may find advertising or other content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites, or any changes to them, and are not responsible for the practices employed by websites linked to or from our Website. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Website, is subject to that website’s own terms and policies.


If you have any questions about this Privacy Policy, the practices of this Website or your dealings with this Website, or if you believe that Isola has not adhered to this Privacy Policy, please contact us. Our contact details are at the bottom of this page as well as on the Website.

This document was last updated on 28th November 2021